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Thermostat not Working

JoJoRabbit
Member

I just got the service, and the thermostat is not heating or cooling. It is hot out in here... what do I do? Call a AC guy or Mediacom?

1 REPLY 1

MediacomVic
Community Manager
Community Manager

Verify setpoint and ambient temp at the thermostat first, then try to reset the thermostat using the steps below before scheduling a Mediacom tech. 

Resetting the thermostat:-

  • Press until no symbols appear under the temperature
  • Press and hold the Up Arrow button until the version number displays
  • Press and hold the Down Arrow button until “RST” appears
  •  Once “RST” clears, the device is reset