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Documentation of recent power outage?

RCDarryl
Member

‎02-06-2023 04:50 PM

A member of my household is working from home and would like documentation of recent power outage? Is it possible to get that?

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3 REPLIES 3

MediacomScott
Moderator
Moderator

‎02-06-2023 05:01 PM

Hello RCDarryl, and thank you for posting. We unfortunately would not have any documentation for a power outage at your address. I would suggest reaching out to the power company as they would be able to provide documentation for the recent outage. If you have any other questions or concerns please don't hesitate to reach out. 

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RCDarryl
Member

‎02-06-2023 05:27 PM

I meant to say can I get documentation for internet outage?

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MediacomScott
Moderator
Moderator
In response to RCDarryl

‎02-06-2023 05:32 PM

For this kind of request, I would suggest emailing us at totalcare@mediacomcc.com. Please provide your account information and name along with the time frame that your internet service was out and we will be more than happy to assist. 

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