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Download speeds / ping fine, but upload speeds stalling at 0.1mbps~?

candicealyse
Member

So as of about three days ago, I've been having intermittent issues with upload speeds going to crap. Sometimes it's thirty minutes, other times it's hours. Download speeds are fine and hitting about 400~ as per normal, but during these issues I'm stay at a solid 0.1-0.2 upload. My ping in games and everything is fine, but running into issues loading webpages, discord. Has anyone else experienced this?

 
30 REPLIES 30

Hello MacDev. I apologize for the issue you are having. If basic troubleshooting steps, such as checking the coax cable connections and rebooting your equipment have not resolved the problem, please email us at totalcare@mediacomcc.com.  Our team will investigate this further and address any service-related issues you are experiencing. Thank you- 

If this issue has continued following trouble shooting via the links provided previously, you can also reach our support team via email to totalcare@mediacomcc.com.  Our representatives will investigate this further and address any service related issues you are experiencing.

Getting the same run around on the same plan. Call, Tech comes out, tells us its in the main lines. Last I was told is that all of it stems from the Derecho 3 years ago. They still have not been able to get this issue resolved? I find that hard to believe. If that was the case, why is it so intermittent? Why are some times fine, and other times almost non existent?

Hello BluePhoenix84.  I apologize for any issues that have continued with your upload speeds that have not been resolved.  Please send an email regarding this issue to totalcare@mediacomcc.com including your account number, associated phone number or street address with zip code so we can investigate these concerns further.

msmajikj
Member

Same situation here; it's gotten sinificantly worse over the past few months. I upgraded for another 10 bucks; the tech came out and replaced the cable from the pole; I switched out my modem. I'm paying over $100 for 100 mbps and averaging less than 5 during the day, but it's not considered an "outage" even tho none of my devices will work properly with it. We've got fiber comning to my neighborhood. I'ma bet mediacom is going to lose more customers.