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Eero booster


Technician came to my home yesterday to set up the Eero booster. Thought it was working fine, however after he left the booster light went from a flashing white light to red. The Eero booster never sustained a solid white light. I unplugged the Router and Eero booster several times but never got the Eero booster to work. The Eero booster would flash white for 5 min max, then go solid red.

I want to make an appointment for a technician to come to get my internet working! I've been out of internet service since 2/10/23. 


Community Manager
Community Manager

Hello, Lit. I am sorry to hear of this circumstance. If basic troubleshooting steps, such as checking the coax cable and ethernet connections and rebooting the equipment, do not restore the connection, please send an SMS to 66554 to schedule a service appointment. If you have not registered your number for SMS with us, text "join" to 66554, or call 855-633-4226.