My wifi is working just fine, however I am unable to make changes to my wifi name or password. I have tried going through my account but the changes never actually save. I tried going through the home network manager but it says that my router can't be contacted and that the status is unavailable.
Hello mjaa23, and thank you for posting. For this specific request, we would recommend texting 66554 to speak with one of our SMS representatives. If you are not already receiving text notices from Mediacom, text "Join” to 66554 to register. Once the phone number has been verified and registered for your account, our SMS agents will be able to make changes to your wireless information.