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How to block devices from network

Sentinel
Member

I don't know if anyone has ever had this problem, but I noticed a dramatic increase in my usual data usage and after some digging discovered other unknown devices on my network. I changed the password and restarted the router/modem but these devices are still connected somehow. Unlike my devices, these devices are connected via "MoCA" and I don't know how to kick them off my network. 

Any suggestions?

1 REPLY 1

MediacomSean
Community Manager
Community Manager

Hello Sentinel. The MoCA filter on your network may need to be replaced. You can send an SMS text message to 66554 to arrange a service appointment for a technician to come out and replace it. If you have never texted with us before, text "join" to 66554.