Showing results for 
Search instead for 
Did you mean: 

How to block devices from network


I don't know if anyone has ever had this problem, but I noticed a dramatic increase in my usual data usage and after some digging discovered other unknown devices on my network. I changed the password and restarted the router/modem but these devices are still connected somehow. Unlike my devices, these devices are connected via "MoCA" and I don't know how to kick them off my network. 

Any suggestions?


Community Manager
Community Manager

Hello Sentinel. The MoCA filter on your network may need to be replaced. You can send an SMS text message to 66554 to arrange a service appointment for a technician to come out and replace it. If you have never texted with us before, text "join" to 66554.