07-24-2022 11:27 PM - edited 07-24-2022 11:30 PM
Last Monday two techs came out. Literally replaced every piece of equipment and even the cables. My internet drops several times a day. I am fed up! I want this fixed and I do NOT want the same guys to come out!
07-25-2022 01:27 PM
Hello Mb. Thank you for contacting us. I will be happy to look into this for you. Please send an email with your account information to Totalcare@mediacomcc.com Thank you-
07-27-2022 08:20 PM
We had problems like this in the past. One time, a squirrel had chewed the wire from the pole to the house. The other time, the inside cabling had disintegrated. I won't bore you with what we had to go through to get this fixed or how long it took.
08-17-2022 03:33 PM
Same here. I have to have for work and we have had a tech out twice and now worse than ever.
08-17-2022 04:33 PM
Email the corporate team at Totalcare@mediacomcc.com and I assure you we will do our best to address your concern.