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Internet drops all day long every day

Mb
Member

Last Monday two techs came out. Literally replaced every piece of equipment and even the cables. My internet drops several times a day. I am fed up!  I want this fixed and I do NOT want the same guys to come out!

4 REPLIES 4

MediacomSean
Community Manager
Community Manager

Hello Mb. Thank you for contacting us. I will be happy to look into this for you. Please send an email with your account information to Totalcare@mediacomcc.com Thank you- 

IMGOLDWOOD2
Member

We had problems like this in the past. One time, a squirrel had chewed the wire from the pole to the house. The other time, the inside cabling had disintegrated. I won't bore you with what we had to go through to get this fixed or how long it took.

LanceRolland
Member

Same here. I have to have for work and we have had a tech out twice and now worse than ever. 

MediacomVic
Community Manager
Community Manager

Email the corporate team at Totalcare@mediacomcc.com and I assure you we will do our best to address your concern.