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What is with the " extra security text or message" to login to account.


Hello, and thank you for posting your feedback on our two-factor authentication feature. Mediacom's intentions are to provide the utmost security to ensure that all our customer's private data is unable to access without the account holder's knowledge. This includes personal and payment-related information. If you have any other questions or concerns please don't hesitate to reach out.

Thats great except when your phone number changes and calling customer service that you have to go to miss work to go to your closed Mediacom location  to change your phone number for your account.