My Account Help
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Activity in My Account Help


I was approved for the affordable connectivity program how do I apply this to my account?

Jj by Visitor
  • 1 replies
  • 0 kudos

Activity stream

I just discovered "activity stream" in my web mail. How do I get email going there to go to inbox in web mail. How do I get "activity stream" to show up on Outlook and in Samsung email category on my phone? 

Switching from bundle to internet only

I'm currently on one of the bundle plans where I get TV, phone, and internet.  The monthly cost is way too high and I don't watch TV or use the phone, but I want to keep internet going.  If I were to do this, would I need to return my Tivos when I ma...

TiVo service account closed

A couple days ago, our mini said it couldn't find the main TiVo box. At the same time, the main TiVo box could be used to watch live TV, but would not record anything either through OnePass or manually. Instead of the name of the show, a message was ...

Shem by Member
  • 6 replies
  • 0 kudos

email account locked

I have tried more than 3 attempts to log into my email account.  It now looks locked.  I reset my password, but this did not resolve the issue.  I am still locked out of my email. 

r_allen by Member
  • 1 replies
  • 0 kudos


I have amnesty applied to my new account as a result of hard times several years back, and I left without paying my outstanding bill. Now I am back and have a steady income but was told that I cannot add more services like Digital home and Higher Spe...

I don't have an account owner?

I don't know who the owner is of my mediacom account.  AFAIK I'm the only person who has ever logged in, but I'm listed as just a "user", and can't see billing or statement info.  How can I get my ID promoted to owner, which is what it should be?John...

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