IT Professionals- Mediacom has IMMEDIATE opportunities for Network Specialists in Des Moines, Iowa!
-Full-time with Medical, Dental, Vision!
-Paid vacation, paid holidays and paid flex PTO!
-Work/life balance! 160 hours of paid time off in your first year!
-401K with match!
-Tuition reimbursement!
-Generous employee discount on services!
-Employee Wellness Program!
Specific Responsibilities:
• Troubleshoot and monitor activity throughout the network.
• Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
• Interact with departments to address issues identified within the network.
• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.
Preferred Experience/Skills:
• Two year college degree in networking or a related field recommended.
• Minimum of 6 months within Mediacom Tier 2 or BTSC, OR equivalent Cable TV/Broadband/Telecommunications experience required.
• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.
• Working knowledge of Cisco Technologies.
• Working knowledge of DWDM and SONET.
• Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus.
• Excellent troubleshooting skills.
• Good decision-making skills.
• Ability to work under stress.
• Ability to follow detailed procedures.
• Ability to work within a team environment.
• Excellent written and verbal communication and interpersonal skills.
Don't wait! Apply online today at mediacomcable.careers and join our team of dedicated professionals! Dream big with us!
Mediacom is an EOE including Disability/Vets
