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We understand outages may occur due to weather or other unexpected events and will work as quickly as we can to address the issues. To report an outage or view known information regarding an interruption easily from a mobile phone, please log into th...

Almost NO sound on TNT, TBS, TOON

Since sometime last night, the volume on Cartoon Network, TNT, and TBS is SO LOW that I have to practically turn it up to the max to hear it.   It's just those channels I've found, none of the others have a problem.  I've checked for outages in the a...

Notifications when "scheduled maintenance" is planned

Can we get some notifications when there's going to be scheduled maintenance?I would prefer not to mess with my router and modem for 20 minutes before calling to find out there's an outage. I love getting up at 4:30 to get some stuff done before a da...

Nick by Member
  • 2 replies
  • 1 kudos

Sun Outages for 2023

Between October 2 and October 12, you may notice brief interruptions in your television service due to sunoutages. Twice each year, the sun is positioned directly in line with the ground-based satellites used to receiveyour television programming. Th...

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XPERT Support Powered by Mediacom

Make your digital life a breeze. With three Xpert plans to choose from, select the one with the right coverage for you. All three provide expert tech support to help you get more from the devices you love. Xpert Home Office Pro and Smart Home Complet...


Mediacom Switch & Save Program

You may ask:  What is the Switch & Save Program? How do I qualify? Switch & Save program qualifications: You are a New Xtream Internet customer with Internet 300 speed or above, switching from a competing Internet provider.A "competing" provider is d...

Why Mediacom? Where we started from?

Investing in Our Community We are committed to bridging the digital divide between major cities and America's smaller regions by providing the best technology available. Since 1996, Mediacom has invested billions of dollars into a fiber-optic infra...

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Have you met Molli?

Meet Molli, our smart virtual assistant! This overview will tell you about her features, and how to use them. This is just one of the many great features that we provide to our awesome customers.

NFL RedZone

NFL RedZone brings you every touchdown, from every game, every Sunday afternoon during the regular season. With NFL RedZone, you can: Follow the action on Sunday afternoonCatch every touchdownSee up to 8-games at onceWatch up to 7-hours of live footb...

Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Khoros Community.

'Mediacom Community Terms and Guidelines'