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Devices that use 2.4ghz drop connection

About 2 weeks ago all the devices in my house that use 2.4ghz stopped staying connected. If I restart the modem or the eero device they stay connected for maybe an hour or two then they stop and won’t reconnect. My signal is excellent and the 5g is f...

Nova36 by Visitor
  • 1839 Views
  • 10 replies
  • 1 kudos

Not Receiving All of my Email

I have not been receiving all of my messages to my .mchsi email address.  I know this because I have had people and various businesses tell me they have sent me messages and I never receieved them.  Just today I had a couple of itineraries sent from ...

FrankD by Visitor
  • 14980 Views
  • 32 replies
  • 3 kudos

a couple of things: 1. Been having internet issues last few days.

Very low up/down when connected.  2.  Connection drops frequently.  I'm talking a 20% chance able to stream on tv.  I'm talking trying to load a regular website and it takes as long as when I was using dialup (yep that old).  Its obviously a problem ...

88 by Visitor
  • 340 Views
  • 2 replies
  • 0 kudos

Certain Wi-Fi Devices Having Trouble Connecting to Eero

Certain Wi-Fi Devices Having Trouble Connecting to Eero Eero is a mesh Wi-Fi system that aims to eliminate dead zones and provide seamless Wi-Fi coverage throughout your home. However, like any technology, users may occasionally encounter issues. One...

Kids Online Safety Tips

The internet can be a useful tool and fun space for kids, but it also comes with some significant risks. Here are a few pointers on how to keep your children safe while they are online.

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FAST 3896

I have a FAST 3896 but was not given login information for the modem itself.  Every time I contact support they think I'm trying to connect via Wi-Fi and tell me to use the eero app.  I can get to the modem address 192.168.100.1 and attempt to log in...

Cypher by Visitor
  • 223 Views
  • 3 replies
  • 0 kudos

Speeds terrible since outage other day

There was a service outage a couple days ago and ever since then my 1gig connection is barely getting 100 mbps and upload is 2-5mbps.  It's also not very stable.  Des Moines, IA area.