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IP address showing wrong geolocation

SpeedGod
Mentor lvl9

I may be having Geolocation issues, as a specific gambling website is not letting me in. I live in IA and my Ip address is showing that I live in NJ. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

MediacomVic
Community Manager
Community Manager

What is Geolocation?

Geolocation is the logical pairing of an IP address to a geographical location.

How does it work?

3rd party Geolocation providers keep databases with which IP Scopes are located where. They are provided this information by Internet Service Providers and other major Geolocation providers.

Who are the major Geolocation Providers?

  1. IP2Location
  2. ipinfo.io
  3. EurekAPI
  4. DB-IP
  5. MaxMind

How does Mediacom do Geolocation?

Mediacom has paired exclusively with MaxMind as our Geolocation provider. Any time we change an IP Scope, they update their database within two weeks.

What to do when it goes wrong?

Check with, MaxMind.

Get the Public IP address

Go to https://www.maxmind.com/en/geoip2-precision-demo and put in the IP address.

*****If MaxMind shows it accurately, check other the other 3rd party Geolocation providers listed above******

Go to https://www.iplocation.net/ for example, and put in the IP address.

If a provider shows incorrect information, the customer must contact that provider. Usually, there is a form on the website for a correction.

Useful Links:

https://www.maxmind.com/en/geoip2-precision-demo

https://www.iplocation.net/

 

 

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2 REPLIES 2

nicole_marie
Luminary lvl8

Geolocation can be fixed on your IP with an internal ticket. Just give them a ring

MediacomVic
Community Manager
Community Manager

What is Geolocation?

Geolocation is the logical pairing of an IP address to a geographical location.

How does it work?

3rd party Geolocation providers keep databases with which IP Scopes are located where. They are provided this information by Internet Service Providers and other major Geolocation providers.

Who are the major Geolocation Providers?

  1. IP2Location
  2. ipinfo.io
  3. EurekAPI
  4. DB-IP
  5. MaxMind

How does Mediacom do Geolocation?

Mediacom has paired exclusively with MaxMind as our Geolocation provider. Any time we change an IP Scope, they update their database within two weeks.

What to do when it goes wrong?

Check with, MaxMind.

Get the Public IP address

Go to https://www.maxmind.com/en/geoip2-precision-demo and put in the IP address.

*****If MaxMind shows it accurately, check other the other 3rd party Geolocation providers listed above******

Go to https://www.iplocation.net/ for example, and put in the IP address.

If a provider shows incorrect information, the customer must contact that provider. Usually, there is a form on the website for a correction.

Useful Links:

https://www.maxmind.com/en/geoip2-precision-demo

https://www.iplocation.net/