FCC Broadband Consumer Labels offer clear, user-friendly, and precise details regarding the cost and performance of high-speed internet services. What They Are: The labels are similar in concept to nutrition labels found on food products. They dis...
Question: How do I set up parental control on Xumo Stream Box? Xumo Stream Box Answer: Xumo Stream Box allows you to configure parental controls. By doing so, you’ll be prompted to enter a PIN before launching specific apps or attempting on-dev...
Question: How do I pair my remote with the Xumo Stream Box? Answer: During initial setup, ensure there is an unobstructed line of sight between the remote and the device.Press and hold the 1 and 3 buttons on your remote until the light turns green (...
What are some common errors for the IP cable box, and how can I troubleshoot them myself? Error Code: C145 device is disconnected from the network Check that the internet is online and working. The modem should be fully online, and if you have an e...
Question: What are the steps to pair the Xtream1 remote? Answer: 1. On the remote, push the TiVo button for TiVo Home Tivo Button 2. Select Menu Tivo Menu 3. In the Menu, select Settings Xtream1 Settings 4. Select Remote Settings Remote Settin...
Question What is IP Geolocation, and how do you correct your location if it's wrong? Answer The information below will help explain Geolocation and what to do when it's wrong. What is IP Geolocation? IP Geolocation is the logical pairing of an IP ...
Question How do you monitor data usage on your Eero? Answer To monitor your data consumption, please use the following instructions. Open the Eero AppTap on Activity near the bottom of the screenTap on where it says Downloaded or Uploaded data Fro...
Question What are the pre-installed apps on the Xumo Stream Box? Answer Here is a list of apps that are installed on the Xumo Stream Box as of 3/15/2024. For the most up to date information, please click here. Comedy America's Funniest Home Vide...
Question How do you run a internet speed test on your Eero? Answer Running a speed test directly on your Eero will tell you what speed the connection is between your Gateware Eero and a speed test server using your internet connection. This test ...
Question How do you install the Xumo Stream Box? Answer This guide will help you get your new Xumo Stream Box installed. Before setting up your Xumo Stream Box, make sure your internet connection and WiFi are set up and turned on. It is also impo...
Question How do you install the Xtream1 Box? Answer You will need to make certain that you have the following equipment before installation. Step 1 Disconnecting your previous cable box If you are replacing an existing cable box beg...
Question How Do I Transfer Ownership Of My Eero Network To Someone Else? Answer To transfer ownership of your Eero network, you’ll need to use the Eero app. Here are the steps listed below: Open the Eero app and go to the ‘settings’ tab.Select ‘ne...
Question How do you setup parental controls on Eero or Wifi 360 pro? Answer Parental controls for Eero are essential tools for maintaining a positive online environment, fostering healthy habits, and protecting young users from potential risks on ...
Question How do you check if your Eero’s Firmware is up to date? Answer To verify if your eero firmware is up to date, follow these steps: Open the eero App on your device.Tap the Settings Icon located in the bottom right corner.Select Software Up...
Question What is Phishing and how do I know? Answer Phishing generally refers to email messages that appear to come from trusted companies, but then attempt to direct you to a fake website, where you are asked to provide sensitive personal inform...
Question What are the controls for the Xtream Voice Remote? Answer About the Xtream Voice Remote 1.) POWER turns the television on/off. 2.) VOL and MUTE control the TV audio. 3.) The TiVo button takes you to the Home screen. ...
Question: How do I install my Eero Devices? Answer: Step 1: Download the Eero app. Download the free Eero app from the Apple App Storeor Google Play (minimum iOS version 12.0 and minimum Android OS 7.0 version required).Important: You cannot set...
Question What are online scams and what should I look for? Answer Online scams come in several different forms and essentially are ways to steal your financial information or identity. Phishing attempts: Phishing generally refers to email messag...
Question What are telephone scams and what should I look for? Answer With Caller ID Spoofing, the scammer alters the Caller ID information that displays to the call recipient in an attempt to conceal who they are or falsely represent a company. So...
Question What are the different WiFi standards & why is it important? Answer Wi-Fi is a wireless networking technology that uses radio waves to provide wireless high-speed Internet and network connections. There are several Wi-Fi standards, each w...
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