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problems with TIVO cable card and 10G upgrade

sehmd63
Member

I have had my personal TiVo edge working until last week with a cable card from mediacom. Suddenly Sunday my cable card stopped working and I am no longer receiving any of my premium channels. My TiVo had been working  using a moca network which I set up to supply my other TVs using mini tivos. I did get a IP box mailed to me earlier from mediacom but haven"t installed it. How do I connect the IP box with my tivo edge to continue using my equipment. Any way to fix this problem will be much appreciated.

1 REPLY 1

MediacomSean
Community Manager
Community Manager

Hello Sehmd63. Unfortunately, stand-alone cable cards are no longer supported on the system in your area. All stand-alone cable cards will need to be replaced with TiVo, eBox, Xplorer box, or XtreamTV App. Please let me know if you have any questions. Thank you-