Hello bweldon and thank you for contacting us. I apologize for any problems you are currently experiencing with the services. You can restart or power cycle your Mediacom boxes to determine if that resolves the issue. I would suggest confirming all of the connections on the cable jumper between the box and wall outlet prior to completing this. Also, check this line for any possible damage. If this does not resolve the issue, we have representatives available 24/7 using our SMS text messaging option to 66554. If you have not previously activated this, simply send the word JOIN from a mobile device currently registered on the account.