01-23-2024 10:26 AM
I'm being billed $750 for equipment not returned. In Gulf Shores, a skinny dude in a GMC Terrain switched out the TIVOs and modem and took the old ones with him. He said the remotes were worthless and wasn't going to bother with them.
A week later, I'm getting blown up with a bill for $750 and Customer Service (2X) says it hasn't been returned. The first lady was a bit testy. It's been a week since the equipment was picked up. Those things have bar codes on them for crying out loud.
And why do I have to log on every time with 2 step verification? Worrisome
01-23-2024 12:57 PM - edited 01-23-2024 01:17 PM
Hello FormerClient. We will be happy to look into this for you. Please email us at Totalcare@mediacomcc.com. Thank you- Sean