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Internet Data

I checked my data usage today and it says I have used 0 with 20 days left.  I obviously know I have used some.  Is there an issue with the data usage meter on the app? 

FrankD by Member
  • 1 replies
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No Ranging Response: T3 Time-Out Error

Hello,I recently purchased two DOCSIS 3.1 modems, Netgear CM1100, and Surfboard SB8200 to take advantage of the new 1G plan Mediacom upgraded its Internet 600 users to on May 24.A technician had already come out when I had the Netgear CM1100 earlier ...

JR227 by Member
  • 1 replies
  • 0 kudos


We understand outages may occur due to weather or other unexpected events and will work as quickly as we can to address the issues. To report an outage or view known information regarding an interruption easily from a mobile phone, please log into th...

Customer owned modem

I own my own cable modem that has built in Wi-Fi. Once in awhile Mediacom will push their Home Wi-Fi software to the modem preventing me from accessing the modem UI. I call Mediacom and they have no idea what I’m talking about. Any ideas? 

Jeff2 by Member
  • 1 replies
  • 0 kudos

No verification email

 I am trying to create my Mediacom ID using my email,  but I am not getting the verification email sent to me. Can you advise?


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