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Welcome to the Mediacom Community! By having an account or using these forums, in addition to the rules for the forums stated here, you agree to the terms, rules, policies and guidelines of Mediacom's Website Privacy Policy, Mediacom's Website Policy, and Mediacom's Residential Customer and User Agreement.

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Internet Keeps Going Out

Having a problem with random internet outages.  Cable modem seems to be rebooting when the outages are occurring and internal connectivity within the house (i.e. local file server access) is working fine even when internet goes down.  Outages last ab...

Guest Network on Eero

How do I change the password for the Guest network on the Wifi 360 Pro (EERO) setup. I can turn on and off the guest network but cannot find where to change the password for the Guest network. Thanks in advance.

Suspend my internet on my Vac home

Are you able to temporary suspend services on my Vacation rental property and for how long? Will the internet be at snails pace (enough to check emails) or non existent? 

How to block devices from network

I don't know if anyone has ever had this problem, but I noticed a dramatic increase in my usual data usage and after some digging discovered other unknown devices on my network. I changed the password and restarted the router/modem but these devices ...

Email accounts

How many secondary/additional email accounts can I have/create to stream? I have a large household.

ESPN 3 question

I just got Mediacom services and wanted to inquire if ESPN 3 comes with my internet service. I do not subscribe to cable tv, and how do I go about getting myself set up?

Service issues

Hello Customers,If you have a service issue, feel free to email my team at totalcare@mediacomcc.com, and rest assured we will address your concern. Send us your account, address, and ph#, and we will get the ball rolling. 

Vic by • Community Manager
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Their Node

Ive had problems with my internet for at least a year now and this company still wont fix their problem which is the node...and they have been giving me the runaround for a whole year....Cant switch internet companies bc of where i live....such a bul...

vowels by • Member
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Servuce not being done as promised

Hello  I was to get servixe on tuesday the 3rd tech came and said he would have to come back on sunday the 7th and go thru other apts in my building,ok they calleed to tell me yhat noone was available ,and said it would be the 11th now, I have alread...

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