Forums

Personal Arris SB8200 modem firmware push from Mediacom supporting Aggregation

Hello,I have a personal Arris SB8200 modem that does not display the option to aggregate the 2 - 1gbit LAN connections into an LACP connection, after contacting Arris I was told that Mediacom would have to provide a push firmware that would enable th...

Deco XE5300 router won't connect

Recently had an issue where my modem was de-provisioned. I had Mediacom provision it again and can get internet by connecting with cable. However, when I connect with a Deco XE5300 router it does not have internet. I RMA'd the routers thinking tha...

Illogical payment method entry screen

Why is the credit card entry screen so terrible? It does not allow you to change the expiration date of the card and then when you try to remove that card and re-add, it gives you the totally unhelpful "Invalid form entry," essentially an error messa...

Remove connected devices

How do I remove connected devices without resetting my password?

Internet

Will mediacom let us go into our router’s bridged mode and open ports in my router with port forwarding? We’re paying for the best internet package, you’d think mediacom would provide a router/modem that is capable of handling apps and connections. W...

Credit for repeated outages over the past 3 weeks

We've had at least 10 planned and unplanned outages lasting hours each time over the past three weeks. A csr said my account would be credited (last week), but I don't see a credit on my account. When will this post and how much will the credit be?...

To Eero from Mediacom’s TiVo equivelent.

Weeks ago the Mediacom TiVo equivalent (always refurbished. Right). Well, it died a horrible death and took a few days to get here. At that point we heard the ‘entertainment lovers devastating news’ that we had no choice but we are going to the netw...