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Forum Posts

Devices that use 2.4ghz drop connection

About 2 weeks ago all the devices in my house that use 2.4ghz stopped staying connected. If I restart the modem or the eero device they stay connected for maybe an hour or two then they stop and won’t reconnect. My signal is excellent and the 5g is f...

Nova36 by Member
  • 8 replies
  • 0 kudos

Kids Online Safety Tips

The internet can be a useful tool and fun space for kids, but it also comes with some significant risks. Here are a few pointers on how to keep your children safe while they are online.


FAST 3896

I have a FAST 3896 but was not given login information for the modem itself.  Every time I contact support they think I'm trying to connect via Wi-Fi and tell me to use the eero app.  I can get to the modem address and attempt to log in...

Cypher by Member
  • 3 replies
  • 0 kudos

Speeds terrible since outage other day

There was a service outage a couple days ago and ever since then my 1gig connection is barely getting 100 mbps and upload is 2-5mbps.  It's also not very stable.  Des Moines, IA area.

Mediacom WIFI

This is my second time writing this because my wifi went out while typing it out… The past month my wifi will work maybe an hour at a time before it cuts out and I have to restart the router. After restarting the router I’ll get 10-40 minutes of unin...

Games Server Problems

Hello all!Apologies if this is not the appropriate forum to put this under.I play many video games in my free time, and some require online connections. These connections are routed through that videogame company's servers. Some games I play that do ...

Xtream Hotspots

When you are out on the town or traveling to another city, you can connect to Mediacom and Partner WiFi hotspots for Free. Mediacom Internet subscribers have unlimited access, and non-subscribers get 30 minutes for FREE every month.               ...

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Xbox/internet help

I had to reset our modem over the weekend and now our Xbox shows connected to the internet but when we try to play a game it says it’s not connected. I have restarted the Xbox and forgot the network and re-entered the password. Nothing seems to work....