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3 Technicians & I still need serious help please!

Hardware VersionCBR750 Orbi Firmware VersionV4.6.14.4_2.3.12 CM Firmware VersionV1.01.08 CM Serial Number67A20A79A0A8EStartup ProcedureProcedureStatusCommentAcquire Downstream Channel183000000 HzLockedConnectivity StateOkOperationalBoot StateOkOperat...

Network "not in range"

My Internet is supposedly working (but isn't at all). My TV tells me I can't connect because the network isn't in range, even though I'm literally in the same room I've always been in.

Cable still needs to be buried.

Need it buried so I can mow the grass. I keep having to move it around. My neighbor is having to do it too as it is on his property too. It’s been little over a month now. 

Stcmf by Trailblazer lvl7
  • 5 replies
  • 1 kudos

Resolved! Redirecting to

Has anybody encountered similar behavior? Lately (but not always), when I try to access settings of my Hitron modem/router (purchased directly from Mediacom) via its IP address (, Mediacom immediately redirects the URL to a Mediacom login...

rchapman by Luminary lvl8
  • 4 replies
  • 2 kudos

Internet Out Since Competition Came To Town...

We have had no Internet issues until the past month or so a new Internet competitor put lines in our neighborhood (Marion Iowa). We can barely use the Internet at this point. I am hardwired and literally can't stream, work, surf the Internet without ...

Games Server Problems

Hello all!Apologies if this is not the appropriate forum to put this under.I play many video games in my free time, and some require online connections. These connections are routed through that videogame company's servers. Some games I play that do ...

Resolved! 10G Updates? (Grimes, IA.)

Hello all,  I hope everyone is doing well. As a life long customer and an ex-employee, I first want to thank any mediacom staff encountering this post. I remember while employed here (Under amazing management by the way, J*ff/M**hael/etc.) they start...

endi by Trailblazer lvl7
  • 1 replies
  • 1 kudos

Connecting my Grill to wifi with 2.4G

I have a new pellet grill that can be connected to a network allowing me to use my phone to keep tabs on what is going on with the temperature etc... rather than having to go to the grill for updates.  I have a router that has both 2.4G and 5G lights...

Outage since 10pm last night - Burlington, Iowa

Been without internet since last night. Always have a time to be resolved but hasn't been yet and it's been about 24 hours now. I better not have to pay for service from that time until my tech appointment on Friday. Not too happy!

KSMITH by Trailblazer lvl7
  • 3 replies
  • 0 kudos

Mediacom Communications Boosts Xtream Internet Speeds

MEDIACOM PARK, N.Y.--(BUSINESS WIRE)--Mediacom Communications today announced that the company is making significant speed enhancements to several of its most popular Xtream Internet services. Beginning May 17th, new and existing customers will be ab...