Outage
Why is my internet not working
Forum Posts
NBA League Pass on Xumo
Xumo Stream Box NBA League Pass with integrated billing on Xumo Stream Box launched just in time for the start of the 2025 season! What is NBA League Pass? NBA League Pass gives fans access to games, live and on-demand, and extra content for the e...
**bleep** Greedy Mediacom
Okay having issues with Mediacom charging me way too much. Around July or August I can't remember when I signed up, but they were supposed to give me a free Modem and Router not charge me $150,00 something for it and all I wanted was to pay Internet ...
Hurricane Helene outage
Since the hurricane Mediacom has been entirely disorganized. I would get text updates every two days and they’d push it back another two days. When I reached out to an actual person they tried to tell me for over an hour there is no outage in my area...
“Noise” from internet cables
My internet suddenly stopped working after I was notified that Mediacom was doing work in my area. Mediacom technician said it was because my cables were causing "noise" on the network and the workers disconnected my cables, without notifying me BTW....
Modem Swap: Rented to Customer Owned
I will soon be swapping out cable modems from the Mediacom rented one, to a Customer purchased one. The new modem will be a "Arris Surfboard S33 DOCSIS 3.1 Cable Modem". I was told by one of the techs on the phone yesterday that basically any DOCS...
Outage in Valdosta, GA
Has anyone received any new update on the outage in Valdosta, GA? I have been without internet since Hurricane Helene and I work remotely. When I try to call, I get no one and my app only says 10/15 now? Hate that I might have to switch to another se...
Wi fi Service
Is the wifi down around Draffenville Ky? Mine has been out since 3pm yesterday.
Are there Xtream free Hotspots in my community?
Community WiFi Mediacom is pleased to announce that we have turned on WiFi hot spot zones. Availability & Coverage Map Map coverage information is posted on our website Wi-Fi Service Features Xtream Wi-Fi is now a feature included with Mediacom Inte...
Down.... Again?!?
While I understand that the internet, by its nature, will go down from time to time but this is getting ridiculous. Over the last 30 days, the internet has gone down (in SW AL) for extended periods of time (10-12 hours) far too often. I work from ...
