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Customer owned modem

I own my own cable modem that has built in Wi-Fi. Once in awhile Mediacom will push their Home Wi-Fi software to the modem preventing me from accessing the modem UI. I call Mediacom and they have no idea what I’m talking about. Any ideas? 

Jeff2 by Member
  • 1 replies
  • 0 kudos

Brand new purchased modem: Already a connection issue?

This week I updated my personally purchased modem from a Arris Sufboard SB6141 to a SB8200.  Everything is set up and done (and I'm already seeing a 15 Mbps increase in download speeds), however there's one thing I'm unsure about.Many years ago, a te...


Internet/Cable has been out in Mobile, AL since shortly after lunch.  Every few hours, I see an updated time.  Each of those times passes by and the wait gets longer & longer.  Those with AT&T and other cable companies don't seem to be affected.  Onc...

Not Receiving All of my Email

I have not been receiving all of my messages to my .mchsi email address.  I know this because I have had people and various businesses tell me they have sent me messages and I never receieved them.  Just today I had a couple of itineraries sent from ...

FrankD by Member
  • 26 replies
  • 3 kudos

modem /router

I have a Sagemcom Fast 3896 UM that I want 1 network set for 2.4 GHz and 1 set for 5GHz how do I get in it to give them different names and passwords ?

Brad by Member
  • 3 replies
  • 1 kudos

My Wifi Network does not show up on any devices

Hey everyone. My 2.4G wifi network does not show up on any of the devices in my house. Everything looks like it should be available but I cannot find it at all. I've even deleted the networks and reset them back up with no change. Do I need to get a ...

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