Internet

Are there Xtream free Hotspots in my community?

Community WiFi Mediacom is pleased to announce that we have turned on WiFi hot spot zones. Availability & Coverage Map Map coverage information is posted on our website Wi-Fi Service Features Xtream Wi-Fi is now a feature included with Mediacom Inte...

Down.... Again?!?

While I understand that the internet, by its nature, will go down from time to time but this is getting ridiculous. Over the last 30 days, the internet has gone down (in SW AL) for extended periods of time (10-12 hours) far too often. I work from ...

Upload Speeds

Hello All,TLDR -From Tech visit on August 18th, 2024 - the tech indicated the line was not properly grounded and would send a crew to fix. No further contact was made by Mediacom or 3rd party. I ended up calling back for follow-up.From Tech visit on ...

10G high split work Curiosity

I was looking into the 10g upgrade map and was told to click the "See if We're in your area" at the bottom of this page MediacomCable - The Future is Now | 10G Platform however after logging in it just redirects to my account dashboard. I have no ide...

CONSTANT DISCONNECTS

For the past three or four months I have been getting constant disconnects. Sometimes it will resolve itself, sometimes it will cause an outage ranging from a few minutes to a few hours. When testing it appears to show normal download/upload speed, b...

Widespread outage ETA

So is there any word at this point on any kind of ETA on RTS for the widespread outage affecting the NE/Midatlantic area? I can’t find any communication about it anywhere at this point. thanks!

why does my internet not work?

I just want to start out by saying that I respect the monopoly you have on the Midwest. its quite impressive honestly shows you know how to sell a product. Do you think you could make the product work though? I mean even like a little bit. I have pai...

Planned outage

We can all tell the difference between planned and unplanned outages. Mediacom has all our email addresses and mobile numbers, why can't we be notified that there will be a 10 hour outage the night before so we can plan accordingly? You know ahead of...

After switching to a different internet provider, how long do I have access to my mchsi email?

I have a computer customer that has switched to a different internet service provider. Her concern is with people she knows still using her mchsi email address.So, I am wondering how long she will be able to use that account to access newer email bef...

Peacock 6 month free with Xumo box

Is there a promo code I'm supposed to use to get Peacock for free for 6 months with the XUMO box? I got my XUMO box setup and created an account on Peacock but they charged me $7.99. When I started creating the Peacock account (on the XUMO box), it e...

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