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Forum Posts

How Can I Make My Mediacom Payment?

Mediacom makes it easy and convenient to make a payment. We provide several different options on making a payment. Here are different ways you can make a payment. Pay using your online accountMediacomConnect MobileCare AppText Molli at 66554Speak wit...

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Resolved! Major outage

Why has service been down for 370 people for 2 full days?

steph128 by Trailblazer lvl7
  • 475 Views
  • 1 replies
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Encryption alert... device ordering.

Anyone else try to order the free device for the upcoming encryption stuff? I got the alert on the main page with a link to order. Then when I try to order it, I get an error. I've tried several times over the last 2 weeks. One would think this would...

Wayne by Member
  • 317 Views
  • 2 replies
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Troubleshooting The Mediacom MobileCare App

Troubleshooting The Mediacom MobileCare App Check for Updates: App Version: First, verify that you are using the latest version of the Mediacom MobileCare App. Visit your app store (Google Play or iTunes) and check for any available updates.Device O...

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CANNOT FIND BILLING TAB

When I log into my Mediacom account, the billing info (i.e. amount due, due date...) does not show up on my dashboard. Has anyone else had this issue? 

Queenie by Member
  • 332 Views
  • 1 replies
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Illogical payment method entry screen

Why is the credit card entry screen so terrible? It does not allow you to change the expiration date of the card and then when you try to remove that card and re-add, it gives you the totally unhelpful "Invalid form entry," essentially an error messa...

Earl by Member
  • 311 Views
  • 1 replies
  • 1 kudos

Login help

I’m trying to log on to that website but it’s being blocked by my security saying the website it’ is trying to install dangerous software to gather information or personal data without my consent.

Easement

Hello,Has anyone had experience with Mediacom burying lines that while in the process destroyed your lawn and tiling near the easement?  How did you go about getting that repaired?  Who do I reach out to?  Mediacom customer service? Thanks!!

DS by Member
  • 426 Views
  • 1 replies
  • 0 kudos