Account Help
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How to Register

To create a Primary or Owner account login, please go to!/Registration If you receive an error or are unable to create a new login after receiving your first billing statement in the mail, please SMS text 'MEDIACOM'...

Activity stream

I just discovered "activity stream" in my web mail. How do I get email going there to go to inbox in web mail. How do I get "activity stream" to show up on Outlook and in Samsung email category on my phone? 

No verification email

 I am trying to create my Mediacom ID using my email,  but I am not getting the verification email sent to me. Can you advise?

Showtime anytime

Trying to activate devices for showtime anytime and am sent to a screen with an activation code but the error message reads “ the primary account holder needs to confirm before activation.” What? How do we jump this hurdle?

Mediacom "My Account" won't load

I've tried repeatedly to log onto "My Account", but the page won't load... I just wanted to see how much data I have left. Everything else loads fine on my PC, so its your web site that's screwed-up

Dan by Member
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Owner account demoted to user and can’t change it

Hello. I’ve followed all instructions posted in other threads. I went to pay my bill, and the bill pay is just gone. I went to recover my ID, by punching in my account number and recovery phone number. The only email that pops up is my current one. I...


Thank you sir I did review email last evening it was in spam folder. Got into account.bless you

New account

Hi I have not received an email to verify new account. How can I get and make updates for billing. Thank you


   Why no answer mediacom? Still cannot get into my account. If you call technical support you get a foreign person that you can't understand and they look through a book for what to do. They know nothing.        Surfbroadband fiber will be at my add...


        I did register with ID an password. When I was finished it said it sent email to verify account but that email never arrived. When I try to sign in it starts to login but then it states in red "account not verified". Thank you                ...

Internet outage

My internet has been out for few days now when will you all have the lines fixed