I am paying for a phone line but the techs disconnected it over a year ago to improve internet speed and since then my home telephone doesn't work.I am paying an exorbitant amount for basic cable....how do I tell which TV Everywhere package I have? i...
Mediacom came out, found I had a dead tap to my house from the pole. It was supposed to be fixed but has been over a week. Calling customer support artificial intelligence is not at all helpful. Can I speak to a human to check on the status of my wor...
How do I update my payment method? Login to your Mediacom account either by going to Mediacomcable.com or using the Mediacom MobileCare App Click ‘Pay Bill’ from the My Account home screen. Please note: ID’s with the role of User do not have access t...
Effective November 1, 2023, Mediacom will no longer be sending pre-notes for the setup of EFT payments; which means; we will no longer send a zero-dollar test to validate the customer's bank account information. In addition, for customers who wish to...
We understand how important getting your statement is. This is why we made it easy to view your statement in a way that works for you. There are three ways to view your statement; mailed, online at support.mediacomcable.com, or on the MediacomConnect...
We understand times are tough. We want to work with you as much as we can. Here are some guidelines to set up a Promise to Pay. Total account balance must be less than $600Cannot be used on returned checksYou must have continuous, uninterrupted servi...
