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How to Register

To create a Primary or Owner account login, please go to!/Registration If you receive an error or are unable to create a new login after receiving your first billing statement in the mail, please SMS text 'MEDIACOM'...

Update: Recurring EFT

Effective November 1, 2023, Mediacom will no longer be sending pre-notes for the setup of EFT payments; which means; we will no longer send a zero-dollar test to validate the customer's bank account information. In addition, for customers who wish to...


Put Your Service On Seasonal/Vacation Hold

Are you and your family planning to be gone for an extended period of time? Find out how to temporarily put your services on hold without having to fully disconnect your account. Please call us anytime at 855-633-4226 or text us at 66554 to learn mor...


What You Need to Know About Your Statement

We understand how important getting your statement is. This is why we made it easy to view your statement in a way that works for you. There are three ways to view your statement; mailed, online at, or on the MediacomConnect...

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How can I get a payment extension?

We understand times are tough. We want to work with you as much as we can. Here are some guidelines to set up a Promise to Pay. Total account balance must be less than $600Cannot be used on returned checksYou must have continuous, uninterrupted servi...


No verification email

 I am trying to create my Mediacom ID using my email,  but I am not getting the verification email sent to me. Can you advise?

Have you heard about Amnesty and Connect 2 Compete?

  Mediacom understands that the economy is taking a hard turn, and we just want to let you know we have multiple options that may work for you and your Family. Please see the available options below or log into and search "Amnesty ...


XTREAM by Mediacom Delaware Winter Plan

    XTREAM makes it easy to put your services on a winter hold. Stay connected to your seasonal home while you are away.Save on installation/reconnection fees upon return.Keep your equipment in your home.Restore services without a technician visit.K...

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How Can I Make My Mediacom Payment?

Mediacom makes it easy and convenient to make a payment. We provide several different options on making a payment. Here are different ways you can make a payment. Pay using your online accountMediacomConnect MobileCare AppText Molli at 66554Speak wit...


Why Do I Need a Mediacom ID and How Can I get one?

Your Mediacom ID is a key component for accessing all Mediacom has to offer. With it, you can log into your online account, access the MediacomConnect MobileCare app, the Xtream TV App, TV Everywhere, and to sign up for Total Defense. To access your ...

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