Did you check the Mediacom MobileApp or reach out to Mediacom to check for any outages if troubleshooting is not helping?The app will usually tell you if you might be under an outage.https://community.mediacomcable.com/t5/knowledge-base/mediacom-conn...
I believe so since it is a Docsis 3.1 modem. Seeing it on this list which I believe is still current.https://mediacomcable.com/assets/pdf/legal/Compatible-Retail-Modems_CRM112022.pdfhttps://mediacomcable.com/assets/pdf/legal/Compatible-Retail-Modems_...
If you have Mediacom's internet service and cable tv service, you can look into Mediacom Xtream1 IP box. https://community.mediacomcable.com/t5/knowledge-base/how-do-you-install-the-xtream1-box/ta-p/2839