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Molli - Just a Text Away

  Molli is available 24 hours a day / 7 days a week Ask Molli a question Receive an instant answer If Molli doesn’t know the answer, she will connect you with an agent Text to 66554  Providing:  BETTER, FASTER SERVICE! Ways to Utilize Molli Stop Tex...

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Fraud Schemes

Payment Scam Alert Communication companies are reporting a potential payment scam where customers make a payment with a third-party payment processor who claims to be Mediacom or authorized to accept payments on behalf of Mediacom.  In this scam, th...

How Do I Remove Devices Off My WiFi?

Question How Do I Remove Devices Off My WiFi? Answer One of the easiest ways to remove devices from your wireless network would be to change your security details (SSID and password) and then restart the modem in order to disconnect the devices an...

Connecting to a Wireless Network

Question How do I connect to a Wireless Network? Answer If you're new to Mediacom, check out our 'How To' video for a detailed walkthrough of the installation and connection process: Connecting to a Wireless Network

Troubleshooting Your Internet Connection

Question How do I troubleshoot my internet connection? Answer If you're having connection issues, you can troubleshoot your internet connection by following these steps: Check for Outages in Your AreaPower Cycle Your Modem and Router (power off an...

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