Mediacom

Email Safety Tip

Phishing scams are at an all time high. Here are a few quick things to keep in mind the next time an email or text doesn’t look quite right.  

Mediacom ID/Email Password Resets

For customer safety and security, Mediacom ID and email password resets will require two-factor authentication (2-Factor Authentication) – Owner/Admin/User Accounts. We have removed the ability to reset a password using challenge questions. If you d...

Weak Security Message on Apple Devices when connected to Wifi

 The “Weak Security” message is a feature of iOS 14 and later warns users about outdated encryption methods used by Wi-Fi networks. This message is a reminder that your Wi-Fi network is not as secure as it could be and that you should upgrade to a ...

How to Manage your devices on Wifi 360 Pro / Eero

  How to Manage Your Devices with Eero Profiles If you have an Wifi 360 Pro (Eero) at home, you might be wondering how to make the most of its features and optimize your network performance. One of the best ways to do that is to use Eero Profiles, ...

Getting To Know Your Mediacom IP Box - How To Add Apps

Adding apps to the box is an easy process. Press TiVo Button Arrow right to Apps & Games Arrow down to Google Play Store and press OK If the box is not signed into Google, you will be prompted to sign in  Select app(s) from the screen or search for...

How To Set Up One-Pass on TiVo With Mediacom

Please review the video below for additional tips and tricks for setting up One-Pass on your Mediacom TiVo.

How-To Self Install Mediacom's Internet & WiFi Service

Please watch the following video to learn how to self-install internet services for Mediacom.  

How-To Self Install Mediacom's Landline Service

  Connect the modem to the coaxial cable. Connect a PC to the modem via ethernet cable. You should automatically be redirected to the new activation page. New customers will login with their billing account number and activation code or existing ...

Password Safety Tips By Mediacom

How do I Set Up and Access my Mediacom Voicemail?

Mediacom has provided 3 convenient ways for customers to access their voicemail service from home or on the go. From your home phone, dial *98 or your 7-digit phone number to gain access to the voicemail system. You will be prompted to enter your vo...

Mediacom Speed Testing and the different variables that can cause slower than expected speeds.

  Speed tests are a great tool to see how your internet, internal network, and devices are performing.  It is common to see variables from one device to the next as there are many factors that can cause slower speed test results.  There are other t...

How to Optimize Your WiFi Functionality

Click on the below video to learn how you can optimize your WiFi functionality. In today’s modern household, there are many smart devices connected to the internet. Most connect wirelessly to a router located in the home.  Your router takes the sin...

Digital Home Equipment

  Digital Home is an intelligent smart home system designed to make your life easier and help you keep your home and loved ones safe and sound. It's simple to set up, easy to use, and quick to fall in love with.     Video Doorbell   Description: ...

Digital Home: Add Device Portal App Video

Please watch the following video to see how to add a device.  

Digital Home: Reconnecting Your WIFI Camera Using AP Mode Video

Please watch the following video to see how to reconnect your camera using AP mode.  

TiVo+ On Xteam1 Boxes Release

Hot Off the Press!  Beginning the week of October 23, 2023, TiVo+ will be added to the Xtream1 boxes • Currently available on TiVo DVR / eBox via the Home Menu or Search.• Available on the Xtream1 boxes via Search or channel numbers in the 3,000’s.•...

Molli - Just a Text Away

  Molli is available 24 hours a day / 7 days a week Ask Molli a question Receive an instant answer If Molli doesn’t know the answer, she will connect you with an agent Text to 66554  Providing:  BETTER, FASTER SERVICE! Ways to Utilize Molli Stop Tex...

Fraud Schemes

Payment Scam Alert Communication companies are reporting a potential payment scam where customers make a payment with a third-party payment processor who claims to be Mediacom or authorized to accept payments on behalf of Mediacom.  In this scam, th...

Connecting to a Wireless Network

Question How do I connect to a Wireless Network? Answer If you're new to Mediacom, check out our 'How To' video for a detailed walkthrough of the installation and connection process:

Troubleshooting Your Internet Connection

Question How do I troubleshoot my internet connection? Answer If you're having connection issues, you can troubleshoot your internet connection by following these steps: Check for Outages in Your AreaPower Cycle Your Modem and Router (power off an...