Question: Why am I not getting emails in my Mediacom inbox?
Answer: If you are not receiving email, here are a few items you should check.
- Is your mailbox full? To check, hover your cursor over your name next to the search bar.
![mailboxfull.jpg mailboxfull.jpg](/t5/image/serverpage/image-id/1221iEE6823F7791B8112/image-size/large?v=v2&px=999)
- Sort your email from Newest to Oldest to ensure you are viewing the most recent emails.
![emailsortingdashboard.jpg emailsortingdashboard.jpg](/t5/image/serverpage/image-id/1218iCBAD4BE3F25CE0F5/image-size/large?v=v2&px=999)
- Check your email preferences to see if your emails are being forwarded.
![emailforwardingdashboard.jpg emailforwardingdashboard.jpg](/t5/image/serverpage/image-id/1219i2430B114972DA10C/image-size/large?v=v2&px=999)
- Check for active filters: Preferences > Filters > Active Filters
![emailfiltersdashboard.jpg emailfiltersdashboard.jpg](/t5/image/serverpage/image-id/1220i2184682D9C4F047F/image-size/large?v=v2&px=999)