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MediacomSean
Community Manager
Community Manager

Question: Why am I not getting emails in my Mediacom inbox?

Answer: If you are not receiving email, here are a few items you should check. 

  • Is your mailbox full?  To check, hover your cursor over your name next to the search bar.

mailboxfull.jpg

 

  • Sort your email from Newest to Oldest to ensure you are viewing the most recent emails. emailsortingdashboard.jpg

 

  • Check your email preferences to see if your emails are being forwarded. emailforwardingdashboard.jpg

 

  • Check for active filters: Preferences > Filters > Active Filtersemailfiltersdashboard.jpg

 

Version history
Last update:
‎05-12-2024 08:40 AM
Updated by:
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