Not Receiving Email?

[MediacomSean]

Question: Why am I not getting emails in my Mediacom inbox?

Answer: If you are not receiving email, here are a few items you should check. 

• Is your mailbox full?  To check, hover your cursor over your name next to the search bar.

• Sort your email from Newest to Oldest to ensure you are viewing the most recent emails. 

• Check your email preferences to see if your emails are being forwarded. 

• Check for active filters: Preferences > Filters > Active Filters