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Thermostat not Working

I just got the service, and the thermostat is not heating or cooling. It is hot out in here... what do I do? Call a AC guy or Mediacom?

Retrieving Lost footage:- Digital Home

If a camera was set to always record but didnt, is there a remedy? Meaning, is there a way to get the lost footage? For some reason this one particular camera failed to record an incident and I need help retrieving it. Any help?

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