I would like to speak to a human

[Winston]

Mediacom came out, found I had a dead tap to my house from the pole. It was supposed to be fixed but has been over a week. Calling customer support artificial intelligence is not at all helpful. Can I speak to a human to check on the status of my work order?

[MediacomDianne]

Good Morning Winston, I would like to extend my apologies to you in regards to this issue. We will be happy to provide you a status update if you can so kindly reach out to customer service team via phone at 1 (855) 633-4226 or you can text Molli at 66554  and we will be able to provide you the information in regards to your request. Please do not hesitate to reach back out if further assiatnce is needed.

Have A Great Weekend and Thank You for your Business