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How can I get a payment extension?

We understand times are tough. We want to work with you as much as we can. Here are some guidelines to set up a Promise to Pay. Total account balance must be less than $600Cannot be used on returned checksYou must have continuous, uninterrupted servi...

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Why Do I Need a Mediacom ID and How Can I get one?

Your Mediacom ID is a key component for accessing all Mediacom has to offer. With it, you can log into your online account, access the MediacomConnect MobileCare app, the Xtream TV App, TV Everywhere, and to sign up for Total Defense. To access your ...

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Mediacom Billing

How will I be billed? You will receive one bill for all of your Mediacom services, including your Mediacom phone service if applicable. It will either come via a paper statement in the mail or if you opt-in via paperless, it would be an e-mail.  ...

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How Do I Transfer My Service with Mediacom?

Transferring your service with Mediacom is easy! Text "Transfer" to 66554 or call 855-633-4226 to make the arrangements. You will need the following to complete the transfer: Your new address, with zip codeYour current account information, i.e., acc...

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Mediacom Switch & Save Program

You may ask:  What is the Switch & Save Program? How do I qualify? Switch & Save program qualifications: You are a New Xtream Internet customer with Internet 500 speed or above, switching from a competing Internet provider.A "competing" provider is d...

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Anonymous by Not applicable
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Why Mediacom? Where we started from?

Investing in Our Community We are committed to bridging the digital divide between major cities and America's smaller regions by providing the best technology available. Since 1996, Mediacom has invested billions of dollars into a fiber-optic infra...

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Anonymous by Not applicable
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