I live in NYC and would like to know my options to keep my service in my rental home in DE. Is there a seasonal plan and how much? Will I have internet still?
Quick Hint:- You need to be on a Mediacom IP to reach the CommPortal site (https://mediacomcable.com/voice/). It does not work on mobile phones nor other wifi networks.
The guide information comes over the Internet, so make sure your internet is running good. I suggest rebooting your modem by disconnecting the power cord for about one minute. When it is back online, reboot your Tivo the same way. Then connect to Tiv...
After an outage, you should try resetting the modem if your service wasn't automatically restored. If the online modem "online" light doesn't come on after doing that, a technician will have to repair the connection.
That doesn't sound fun @KSMITH. If the problem is determined to be an issue with Mediacom service or equipment, credit should be applied for the time you are without service. Check your monthly statement and report any errors you find to customer ser...
