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Charleston, IL Zip 61920

Can someone confirm if there was an internet outage in zip code 61920 from 1a CDT 9/7/24 through 8a CDT 9/7/24?You outage map is in real-time and wondering if there is a way to see outage history 

Bill

Hi. I got my internet downgraded so that it was cheaper. This was back in June. Then my bill was the same in July and still no change in August. I had contacted Mediacom in July and they said it will take a couple billing cycles. However, I just rece...

MalCox by Member
  • 349 Views
  • 1 replies
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Internet

Will mediacom let us go into our router’s bridged mode and open ports in my router with port forwarding? We’re paying for the best internet package, you’d think mediacom would provide a router/modem that is capable of handling apps and connections. W...

Internet hangs

Any ideas why my new mediacom subscription worked great first couple of weeks until past week watching an online tutorial often hangs and I have to refresh that page (Ctrl+ circle on page).Same for watching prime videos,  it pauses/hangs for seconds ...

DOCSIS light amber

Recently, my Sagemcom Fast 3896 modem upstream indicator changed from green to amber.  According to documentation that means the DOCSIS changed from 3.1 to 3.0.  While everything worked as usual, I did have a need to reconnect one of my Arlo cameras ...

PenniJa by Member
  • 529 Views
  • 1 replies
  • 2 kudos

Resolved! emails sent but not received by only 1 contact

my daily emails to 1 friend are sent, but some days the person does not receive my email. i have checked with Mediacom and was told there is no problem from my end. we have been exchanging  daily emails for years.  we use reply to exchange messages s...

me1 by Luminary lvl8
  • 1306 Views
  • 3 replies
  • 0 kudos

Deco XE5300 router won't connect

Recently had an issue where my modem was de-provisioned.  I had Mediacom provision it again and can get internet by connecting with cable.  However, when I connect with a Deco XE5300 router it does not have internet.  I RMA'd the routers thinking tha...

rhino143 by Trailblazer lvl7
  • 1258 Views
  • 4 replies
  • 1 kudos