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Forum Posts

Credit for repeated outages over the past 3 weeks

We've had at least 10 planned and unplanned outages lasting hours each time over the past three weeks.  A csr said my account would be credited (last week), but I don't see a credit on my account.  When will this post and how much will the credit be?...

rwirtjes by Trailblazer lvl7
  • 386 Views
  • 1 replies
  • 1 kudos

To Eero from Mediacom’s TiVo equivelent.

Weeks ago the Mediacom TiVo equivalent (always refurbished. Right). Well, it died a horrible death and took a few days to get here.  At that point we heard the ‘entertainment lovers devastating news’ that we had no choice but we are going to the netw...

RMck65 by Member
  • 584 Views
  • 1 replies
  • 2 kudos

IPv4 speeds 4x slower than IPv6

I have 1-Gigabit Mediacom broadband service.  I use my own Netgear Nighthawk R-7000 router connected to a Hitron CODA-5519 DOCSIS 3.1 modem (rented from Mediacom).  The router firmware version is V1.0.11.216_10.2.122 (latest version); however, I have...

BigDad_61 by Trailblazer lvl7
  • 906 Views
  • 2 replies
  • 0 kudos

Resolved! mediacom modem replacement

A friend of mine has a Mediacom CM4652442-MM all in one modem\router\phone box.   Are they able to replace it with a Arris Surfboard T25 device and still use their mediacom phone service?  https://www.amazon.com/ARRIS-SURFboard-T25-Certified-Internet...

Skids1 by Luminary lvl8
  • 1295 Views
  • 2 replies
  • 2 kudos

Outages in Carl Junction MO

It seems my service goes out at least twice a week. For long periods of time. I pay alot of money for internet and expect it available at all times. How do I get a refund. I'm about to search for a more reliable provider that actually gives me the se...

John1 by Trailblazer lvl7
  • 1288 Views
  • 4 replies
  • 1 kudos

Best 3.1 modem to purchase.

Hello-I am looking to update my ten year old ARRIS cable modem and was wondering what is the best all around modem i should be looking at? If you go pricing it ranges everywhere from 100 to 400 dollars and i would prefer to stay under 200.00 but dont...

wrh7787 by Luminary lvl8
  • 2381 Views
  • 5 replies
  • 4 kudos

Reconfiguration

In the last year or so my internet would go out every now and then. Not often, but often enough where I'm a bit confused. Usually its "Your modem wasn't configured properly... and so on." So today my internet went out again, called customer support a...