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Unacceptable

Anybody else getting a 25 dollar increase to their bill. Ridiculous that just Wi-Fi is 130 a month in this economy 

Cannot connect to a specific site

I am trying to connect to a site and have been unable to going on 2 weeks .. it’s just this one site and through multiple devices. Previously I had no problems .. 1 day I could and the next I could not. Been working with their techs .. I can ping the...

Connect third party modem

Whats the correct way to swap my rented mediacom modem to a third party modem? I've tried the self installed walled garden method and this does not work.  I keep getting the error  "Sorry, we are unable to access your account information. "  

Node

How long does it take to repair a node? We have had intermittent loss of services at random parts of the day for going on a month now. We’ve reached out to get information, but all we get is a “we’re working on it, don’t know how long”. But how long ...

Styx by Member
  • 332 Views
  • 1 replies
  • 1 kudos

Eero issues

Started having issues with Eros last night and both support groups say it is the other ones issue if I hard wire my router to a laptop I have a connection if I try to connect through and set up erro it says there is no internet 

James by Member
  • 297 Views
  • 1 replies
  • 1 kudos

Eero App

Do you have WiFi360 Pro (eero) with your Mediacom subscription? If so, there might be a lot of cool features that you might know about. Just to name a few things, you can run speed test within the app and view your data usage! First, make sure to dow...

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Xpert Support Powered by Mediacom

Make your digital life a breeze. With three Xpert plans to choose from, select the one with the right coverage for you. All three provide expert tech support to help you get more from the devices you love. Xpert Home Office Pro and Smart Home Complet...

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