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Forum Posts

Xtream Hotspots

When you are out on the town or traveling to another city, you can connect to Mediacom and Partner WiFi hotspots for Free. Mediacom Internet subscribers have unlimited access, and non-subscribers get 30 minutes for FREE every month.               ...

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Xbox/internet help

I had to reset our modem over the weekend and now our Xbox shows connected to the internet but when we try to play a game it says it’s not connected. I have restarted the Xbox and forgot the network and re-entered the password. Nothing seems to work....

antenna tv

I have internet only.  Can I Tee in to may internet cable with an antenna cable to get TV from my antenna?

mikeb97 by Member
  • 423 Views
  • 1 replies
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Modem Swap: Rented to Customer Owned

I will soon be swapping out cable modems from the Mediacom rented one, to a Customer purchased one.  The new modem will be a "Arris Surfboard S33 DOCSIS 3.1 Cable Modem".   I was told by one of the techs on the phone yesterday that basically any DOCS...

Wrinklez by Luminary lvl8
  • 1408 Views
  • 1 replies
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Trying to connect shark robot

Hi! I bought a new shark robot because the old one died. Now the new 1 will not connect to 5g. I have eero also. I have switched the eero to 2.4 and even put it in legacy mode. No matter what I do it will not connect to it. The robot connects to phon...

Double NAT detected...

I've been a Mediacom customer for many years.  I have my own Arris SB8200 modem and use a Netgear Orbi WiFi and router.There is a Synology NAS on my internal network for raided storage of my photos, music and documents.  The Synology complains about ...

SRauh by Member
  • 472 Views
  • 1 replies
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Current list of supported 3rd party modems

The most recent list I can find is dated 11/2022 and shows some discontinued modems.  Is there a more recent list available?  I have been looking at the Motorola MB8611 (replaces the 8600).  Open to other recommendations. 

nrcma98 by Watcher lvl2
  • 1390 Views
  • 3 replies
  • 2 kudos

Looking to see if I can get 2GB service

I love my internet service and had seen that they now offer up to 2GB of service.  As a Teleworker, that would be amazing.  Was wanting to see if it was possible to get.  When I try to check online, it does not seem to want to give me an option to se...

MikeW by Trailblazer lvl7
  • 363 Views
  • 1 replies
  • 1 kudos

Repeated WiFi problems with eero

Since we were forced to start using the eero extension of our Wi-Fi, I cannot keep the myQ connection for my garage doors, nor my Blink connection for my cameras connected. They continuously drop the Wi-Fi and require a full reset. This happens at le...

Jmd by Member
  • 576 Views
  • 1 replies
  • 0 kudos

How long does maintenance take?

It’s going to be like three weeks without internet and they keep telling me it will take 24 to 48 hours to complete. Does anyone know how long exactly it takes? 

Kuku456 by Member
  • 470 Views
  • 1 replies
  • 0 kudos