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Forum Posts

Outages in Carl Junction MO

It seems my service goes out at least twice a week. For long periods of time. I pay alot of money for internet and expect it available at all times. How do I get a refund. I'm about to search for a more reliable provider that actually gives me the se...

John1 by Trailblazer lvl7
  • 1446 Views
  • 4 replies
  • 1 kudos

Best 3.1 modem to purchase.

Hello-I am looking to update my ten year old ARRIS cable modem and was wondering what is the best all around modem i should be looking at? If you go pricing it ranges everywhere from 100 to 400 dollars and i would prefer to stay under 200.00 but dont...

wrh7787 by Luminary lvl8
  • 2992 Views
  • 5 replies
  • 4 kudos

Reconfiguration

In the last year or so my internet would go out every now and then. Not often, but often enough where I'm a bit confused. Usually its "Your modem wasn't configured properly... and so on." So today my internet went out again, called customer support a...

Resolved! constant disconnects

my Internet appears to lag, sometimes even downright disconnect, every 20-40 minutes kicking me off whatever I was doing. I called support and they sent someone out but they didn't have much to say, did something to the gateway and changed out a spli...

rinnles by Trailblazer lvl7
  • 2023 Views
  • 2 replies
  • 3 kudos

3 Technicians & I still need serious help please!

Hardware VersionCBR750 Orbi Firmware VersionV4.6.14.4_2.3.12 CM Firmware VersionV1.01.08 CM Serial Number67A20A79A0A8EStartup ProcedureProcedureStatusCommentAcquire Downstream Channel183000000 HzLockedConnectivity StateOkOperationalBoot StateOkOperat...

Network "not in range"

My Internet is supposedly working (but isn't at all). My TV tells me I can't connect because the network isn't in range, even though I'm literally in the same room I've always been in.

Cable still needs to be buried.

Need it buried so I can mow the grass. I keep having to move it around. My neighbor is having to do it too as it is on his property too. It’s been little over a month now. 

Stcmf by Trailblazer lvl7
  • 2440 Views
  • 5 replies
  • 1 kudos

Resolved! Redirecting 192.168.0.1 to mediacomcable.com?

Has anybody encountered similar behavior? Lately (but not always), when I try to access settings of my Hitron modem/router (purchased directly from Mediacom) via its IP address (192.168.0.1), Mediacom immediately redirects the URL to a Mediacom login...

rchapman by Luminary lvl8
  • 4283 Views
  • 4 replies
  • 2 kudos

Internet Out Since Competition Came To Town...

We have had no Internet issues until the past month or so a new Internet competitor put lines in our neighborhood (Marion Iowa). We can barely use the Internet at this point. I am hardwired and literally can't stream, work, surf the Internet without ...