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Internet Keeps Going Out

Having a problem with random internet outages.  Cable modem seems to be rebooting when the outages are occurring and internal connectivity within the house (i.e. local file server access) is working fine even when internet goes down.  Outages last ab...

Guest Network on Eero

How do I change the password for the Guest network on the Wifi 360 Pro (EERO) setup. I can turn on and off the guest network but cannot find where to change the password for the Guest network. Thanks in advance.

Their Node

Ive had problems with my internet for at least a year now and this company still wont fix their problem which is the node...and they have been giving me the runaround for a whole year....Cant switch internet companies bc of where i live....such a bul...

vowels by Member
  • 1 replies
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Bad Modem

Hi, My internet quality has declined in the past week.  I replaced my router because I thought that was the problem, but I think it might be the modem.  I was wondering if I could get my modem replaced.  Thanks.

MJS by Member
  • 4 replies
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Because your internet goes down, is not always an outage!

I always see people rip on Mediacom Tech that the internet sucks and is always down.  Yes, sometimes there can be issues with the cable going to your home but what I have found, helping friends and myself, is that the Mediacom modems are usually good...

Maintenance Trap

Maintenance was completed near my home, and the technician said a "Trap" was installed. What does a trap do? Thanks, I'll take my answer off the air. 

IP address showing NJ but I live in IA

I may be having Geolocation issues, as a specific gambling website is not letting me in. I live in IA and my Ip address is showing that I live in NJ. Any ideas?

Second Eero Install

I got installed today and opted for the self install option for the second Eero. Does anyone have any pointers or directions for me to go thru? 

New SB8200 no activation page

I am trying to replace the rented mediacom modem with my new SB8200. All the lights on the modem come on but I do not get redirected to an activation page. If I manually type in the activation page nothing loads. Any suggestions?

Tencore by Member
  • 1 replies
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