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Forum Posts

Outage in Harvest, AL

Internet service outage in Harvest, AL. Outage map is bs. shows ‘no issues’. Connection has been down since 2am 11/19/2024. 

Fayetteville TN is down

Mediacom internet has been down a while here. They seem to go down a lot at night. Thankfully I also have OTA for the TV, with them keep increasing price without notice I’m thinking about cancelling internet altogether. I can do my online banking on ...

bmcbeen by Watcher lvl2
  • 243 Views
  • 1 replies
  • 0 kudos

Outage

Seems to be an outage problem in Ardmore, Al area for hours now. Can’t get troubleshooting page or outage map to come up as it seems to have issues on the website too. Texting gets the response of an issue in your area and will text you when it’s ove...

Cable line cut in half

There were some Mediacom workers at our apartment complex on the 17th doing something with the lines. Well after they left we realized we didn't have service so my husband looked out back and our line is cut in half! They just left it like that! So w...

Annie by Member
  • 421 Views
  • 2 replies
  • 1 kudos

Central Iowa max download speed 49 mbps with high latency.

Have had intermittent problems for a long time.  Today is different in it seems to be capping the speed where before it seemed to be just hit and miss. Starting to be annoying and am questioning why we have to pay $135 month when we only reach the sp...

88 by Trailblazer lvl7
  • 226 Views
  • 1 replies
  • 0 kudos

Extreme packet loss every night around 6pm - 7pm up until morning

So what's the deal when every night at around this time I start rapidly losing download speeds and upload (I go as low as 0.2 upload sometimes!) , get severe packet loss so I cannot use discord to talk to my friends / family or play anything online a...

CodyK by Member
  • 1148 Views
  • 7 replies
  • 0 kudos

Compatible Modems

The only listed modems are 2 from Netgear and are rather expensive. They have mid/high split. From my research, this split appears to only help upload speeds. I don’t upload hardly anything so this is not needed.Agents from Mediacom have recommended ...

Dave104 by Trailblazer lvl7
  • 391 Views
  • 1 replies
  • 1 kudos

Updated modem compatibility

Is the Arris SB8200 still supported? I can not find a complete and updated compatibility list.

Yack by Watcher lvl2
  • 519 Views
  • 2 replies
  • 2 kudos

Recent Upgrade Pensacola Fl

We are being told that a system upgrade in Pensacola Fl will render DOCSIS 3.0 modems useless. Have been told this by some techs as well as support. Can anyone confirm this?

Dave104 by Trailblazer lvl7
  • 658 Views
  • 5 replies
  • 0 kudos