11-18-2024 10:57 AM
Have had intermittent problems for a long time. Today is different in it seems to be capping the speed where before it seemed to be just hit and miss. Starting to be annoying and am questioning why we have to pay $135 month when we only reach the speeds we are supposed to get a few times a month.
11-18-2024 12:36 PM
Hello @88,
I am sorry to hear you have been having ongoing issues with your services. If you have done basic troubleshooting steps such as power cycling the modem and are continuing to have those issues, please reach out to my team at totalcare@mediacomcc.com with your contact information, results from a recent speed test, and any other information you would like us to know.
-Erin