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email account locked

r_allen
Member

I have tried more than 3 attempts to log into my email account.  It now looks locked.  I reset my password, but this did not resolve the issue.  I am still locked out of my email. r.allen.wright@mediacombb.net

 

1 REPLY 1

MediacomTom
Moderator
Moderator

Hello r_allen. Once the account has been locked, you will need to wait out the 30 minute time-out period. You can find more details on this specific issue through our answer center HERE.