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Internet problems in Illinois... AGAIN.

Luminary lvl8

Sigh...  Once again, internet problems in Illinois.  Speeds are good and signal is fine, but once again, lots of lag, and connecting to things in a stable manner is almost impossible.  Website doesn't show an outage or any issues, but obviously they're there.  I'd post an image as to what things look like, but I guess the big telecom company hasn't been able to figure out a way to do that.  Any idea what might be going on this time?  Wonder if I'll actually be able to stay connected long enough to actually post this..


Community Manager
Community Manager

 Hello Ringthane. I am sorry to hear that you are experiencing problems again. If your signal is good, I suggest testing with a different modem. Do you happen to have a Docsis 3.1 modem you can test with? I can ship a rental Docsis 3.1 to you if you would like to test it. Thank you- Sean