How does Mediacom justify having the most expensive Internet Service Provider option while having the lowest rated reliability? Mediacom advertises the fast speeds but cannot consistently produce these speeds due to the aging infrastructure of the network they are using. And now they are starting to charge for service calls. Techs are undoubtedly having a supplemental added to their training on how to effectively blame connection problems to user error and/or equipment issues in the home. I have been customer since the 1990s and have endured so many increases and have heard so many excuses that I can recite exactly what a tech is gonna say before they arrive and with the new increases, still not upgrading the infrastructure, and now planning to charge for a service call, this will be the final year I am a customer. Already dropped the Cable TV and phone and internet now has to go. I have a suggestion Mediacom, instead of trying to produce more revenue thru increases, more customers, and charging for service calls, fix your existing infrastructure so you retain customers and don't have as many service calls. And I ain't even some high power exec that played soccer a hundred years ago.
