12-07-2023 09:46 PM
The Nike website is trying to email me a code to reset my account. I am not receiving the code. I have been on the phone with Nike, and they confirmed they have the correct email address. It's like my email is getting blocked at the server.
12-08-2023 07:37 AM
Are you using a Mediacom e-mail address? If so, I would login directly to their webmail website https://mail.mediacombb.net/.
12-08-2023 07:57 AM
Yes, it's a mediacom email address. There is nothing in spam or junk. I am receving other emails from Nike.com, but I went ahead and added to trusted domains. I am still not getting the password reset email code.
12-08-2023 03:13 PM
Dang, sorry that didn't help.
It definitely is weird that you're getting other e-mails from them but not your password reset code. If I can find any more information on your issue, I will let you know.
12-28-2023 05:59 PM
Check my posts. It's a known problem with random email senders. I had to set up a gmail acct for this very reason 2 years ago.