Not Receiving All of my Email

[FrankD]

I have not been receiving all of my messages to my .mchsi email address.  I know this because I have had people and various businesses tell me they have sent me messages and I never receieved them.  Just today I had a couple of itineraries sent from American Airlines and I never received those messages.  When I had them to send the same items to my alternate outlook email address, they are received.  I never see anything in my Junk folder so they are not going there.  Any way to fix this issue?

[MediacomTom]

Hello FrankD. It may be difficult to track the issue without a bounce back or error message through an email client. Are you able to find out if any of the businesses are receiving a bounce back that you can forward along to us? Have you tried logging into the webmail directly to see if those missing emails are found there? 

[FrankD]

Webmail is how I access it my mchsi email.  I am not aware of any error messages.  The last one I know I did not receive one is from American.Airlines@info.email.aa.com.  I had them send me the itenerary to my alternate otlook email and I received it fine.

[rzasoto]

Hello, having the same issue. Did you find a way to fix it??

[Mjsldrn]

No, I never did 🤷‍