Question
What are sun outages (sun spots) and how will they affect my cable service?
Answer
Between October 3rd and October 11th, you will notice brief interruptions in your television service due to sun outages.
Twice each year, the sun is positioned directly in line with the ground-based satellites used to receive your television programming. This positioning causes short programming interruptions as the sun’s energy overpowers the signals transmitted by the satellites.
These interruptions can cause the picture to become snowy, pixilated, and completely blank or display a message such as ‘Channel Not Available’ or ‘One Moment Please’. This will happen several times throughout the day and normally lasts no more than 12 minutes each time. There is no action that you need to take as your service will restore itself afterword.
Please see the chart below with estimated date and time. Depending on your location the impact may vary.
| ZONE 1: Illinois / Indiana / Iowa / Missouri / Minnesota / Kentucky |
| Date |
Day |
Start Time |
End Time |
| 10/5/2024 |
Saturday |
2:20:00 AM CST |
3:05:00 AM CST |
| 10/6/2024 |
Sunday |
11:48:00 AM CST |
3:06:00 AM CST |
| 10/7/2024 |
Monday |
11:47:00 AM CST |
3:06:00 AM CST |
| 10/8/2024 |
Tuesday |
11:46:00 AM CST |
3:06:00 AM CST |
| 10/9/2024 |
Wednesday |
11:46:00 AM CST |
3:06:00 AM CST |
| 10/10/2024 |
Thursday |
11:46:00 AM CST |
3:04:00 AM CST |
| 10/11/2024 |
Friday |
11:47:00 AM CST |
3:03:00 AM CST |
| |
| ZONE 2: Georgia / Florida / Alabama / Delaware / Mississippi / North Carolina |
| Date |
Day |
Start Time |
End Time |
| 10/3/2024 |
Thursday |
12:55:00 PM EST |
4:06:00 AM EST |
| 10/4/2024 |
Friday |
12:53:00 PM EST |
4:06:00 AM EST |
| 10/5/2024 |
Saturday |
12:52:00 PM EST |
4:07:00 AM EST |
| 10/6/2024 |
Sunday |
12:52:00 PM EST |
4:06:00 AM EST |
| 10/7/2024 |
Monday |
12:52:00 PM EST |
4:05:00 AM EST |
| 10/8/2024 |
Tuesday |
12:52:00 PM EST |
4:04:00 AM EST |
| |
| ZONE 3: Arizona |
| Date |
Day |
Start Time |
End Time |
| 10/3/2024 |
Thursday |
10:39:00 AM MST |
1:54:00 AM MST |
| 10/4/2024 |
Friday |
10:37:00 AM MST |
1:55:00 AM MST |
| 10/5/2024 |
Saturday |
10:36:00 AM MST |
1:55:00 AM MST |
| 10/6/2024 |
Sunday |
10:36:00 AM MST |
1:55:00 AM MST |
| 10/7/2024 |
Monday |
10:36:00 AM MST |
1:54:00 AM MST |
| 10/8/2024 |
Tuesday |
10:37:00 AM MST |
1:52:00 AM MST |
| |
| ZONE 4: California |
| Date |
Day |
Start Time |
End Time |
| 10/5/2024 |
Saturday |
9:34:28 AM PST |
12:49:03 PM PST |
| 10/6/2024 |
Sunday |
9:33:24 AM PST |
12:49:00 PM PST |
| 10/7/2024 |
Monday |
9:32:51 AM PST |
12:49:16 PM PST |
| 10/8/2024 |
Tuesday |
9:32:42 AM PST |
12:49:04 PM PST |
| 10/9/2024 |
Wednesday |
9:33:00 AM PST |
12:48:18 PM PST |
| 10/10/2024 |
Thursday |
9:34:13 AM PST |
12:49:00 PM PST |
