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How to unlock devices with some of the major carriers.

MediacomHeath
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Mediacom MobileMediacom Mobile

 Unlock a Phone on AT&T

      • Go to AT&T’s unlock page and select “Submit an unlock request.” You’ll need to agree that you meet the eligibility requirements, then submit the form. Among the requirements: If you paid off your installment plan early, you’ll need to wait 48 hours after you make your final payment to submit the unlock request.
        • After that, you’ll get a confirmation email with the unlock request number. Click the link in the email within 24 hours to confirm the unlock request. If you wait too long, the request will be canceled and you’ll have to start over again.
        • AT&T will respond within two business days to confirm that your phone is unlocked.
        • Here’s AT&T’s SIM unlock policy. 

Unlock a Phone on T-Mobile

      • This carrier restricts how many devices you can unlock in a 12-month period, which can create problems for those on a family plan. If you ask to have more than two T-Mobile phones unlocked in a given year, the company may deny your request.
      • To unlock a T-Mobile device, go to T-Mobile’s unlock page and follow the steps listed for your phone’s manufacturer. 
      • If at least 40 days have passed since you bought your phone through the carrier and your postpaid account is in good standing, T-Mobile will unlock your phone.
      • The company may send you an unlock code or ask you to unlock your phone via a T-Mobile app. You can also have your phone unlocked by calling 611 from your T-Mobile phone or 800-937-8997.
      • Here’s T-Mobile’s SIM unlock policy. 

Unlock a Phone on Verizon

      • This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. 
      • To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon’s customer service at 800-922-0204.
      • Here’s Verizon’s SIM unlock policy.

Unlock a device with another carrier that is not listed 

      • We recommend you contact the carrier you purchased the device from to review their procedures for how to unlock your device.
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