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Unable to make International Calling

LoveLifeBaby
Visitor

I get this error when I try to call an overseas number" unable to make international calls from this number, call Mediacom." I called, and the following were checked correctly by the agent:-

1. Call barring is disabled

2. I don't subscribe to World Talk (30, 200, or 250)

3. I use pay-per-minute due to my limited calling usage

4. The country I am calling to is not in the free 30 or 200 plans. 

Any ideas on why I cannot call overseas? 

1 REPLY 1

MediacomSean
Community Manager
Community Manager

Hello LoveLifeBaby. If you are not subscribed to World Talk, you must have a credit card on file with us, for "pay-per-minute" billing. Please text us at 66554 to update your payment profile. Thank you- Sean