Hello Gabby8997, and thank you for posting. I apologize for the issues you've been experiencing with Mediacom. If you could please email us your account number, address and MAC address of the modem and we'll be more than happy to investigate your con...
I have gone ahead and purged the cache of the modem. You should now see a more reasonable list of devices that have been historically connected to the modem. If you have further questions please don't hesitate to reach out.
Hello, and thank you for reaching out to us. For this specific request, we would recommend texting 66554 to speak with one of our representatives. If you are not already receiving text notices from Mediacom, text "Join” to 66554. Once the phone numbe...
Thank you for that information. I was just verifying that the webmail had been checked. I would recommend emailing totalcare@mediacomcc.com with the Mediacom email address being affected, the email address you are unable to receive from, and when tho...
Hello Idleone, and thank you for reaching out to us. I see that you are using a 3rd party client to receive your Mediacom emails. Have you logged into the webmail client to see if the email you are looking for is there? You can log into your email fr...
