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To activate your physical SIM, here are the steps you need to follow:

You’ll need a Mediacom Mobile compatible device, Mediacom Mobile Welcome Kit, and Wifi service.

Click here to begin the activation process.

Verify details and select your phone number preference- ‘Keep my number’ or ‘Get a new number’.

If you select ‘Keep my number’, here are the steps to follow:

Step 1: Enter Current Carrier Information, like phone number, carrier, Zip Code, account number with current carrier, transfer PIN/Passcode, and click on ‘Continue’.
Step 2: Enter physical SIM card number.
Step 3: Confirm your details.
Step 4: Once you confirm the details, the activation should take just a few minutes.
Step 5: Once the activation becomes successful, insert the new physical SIM and restart the phone.

If you select ‘Get new number’, here are the steps to follow:

Step 1: Confirm your Zip Code.
Step 2: Enter physical SIM card number.
Step 3:Confirm your details.
Step 4: Once you confirm the details, the activation should take just a few minutes.
Step 5: Once the activation becomes successful, insert the new physical SIM and restart the phone.

To activate your eSIM, here are the steps you need to follow:

You’ll need a Mediacom Mobile eSIM-compatible device and Wifi service.

Click here to initiate the activation process.

Verify details and select your phone number preference- ‘Keep my number’ or ‘Get a new number’.

If you select ‘Keep my number’, here are the steps to follow:

Step 1: Enter Current Carrier Information, like phone number, carrier, Zip Code, account number with current carrier, transfer PIN/Passcode, and click on ‘Continue’.
Step 2: Enter physical SIM card number.
Step 3: Confirm your details.
Step 4: Once you confirm the details, the activation should take just a few minutes.

If you select ‘Get new number’, here are the steps to follow:

Step 1: Confirm your Zip Code.
Step 2: Confirm your details.
Step 3: The activation should be successful in just a few minutes.

Once the activation becomes successful, you can begin the process of setting up your eSIM.

If you have an iOS device, here are the steps to follow:

Step 1: Go to your phone’s ‘Settings’, then ‘Cellular’.
Step 2: Select ‘Add Cellular Plan’ or ‘Add eSIM’ (depending upon which model of iPhone you have).
Step 3: Next, you can either print your QR code or use another device to display the QR code to scan it. Point your camera at the QR code above until you see ‘Installing cellular plan’ appear on your phone screen.
Step 4: Once your new eSIM is configured, powercycle your device by holding down the power button until it turns off, wait 30 seconds, and then turn phone back on.

That’s all! Your eSIM is now configured. Place a call, send a text, and browse the internet to verify everything is working smoothly.

If you have an Android device, here are the steps to follow:

Step 1: Go to your phone’s ‘Settings’, then ‘Connections’ 
Step 2: Select ‘SIM card manager’ option 
Step 3: Under eSIMs, choose ‘Add mobile plan’ 
Step 4: You can either print your QR code or use another device to display the QR code to scan it. Point your camera at the QR code above until you see ‘Installing cellular plan’ appear on your phone screen. 
Step 5: Within 5 minutes, your eSIM profile will be downloaded. 
Step 6: Once your new eSIM is configured, powercycle your device by holding down the power button until it turns off, wait 30 seconds, and then turn phone back on.

That’s all! Your eSIM is now configured. Place a call, send a text, and browse the internet to verify everything is working smoothly.

Version history
Last update:
‎07-17-2024 08:00 AM
Updated by:
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