How do I Set Up and Access my Mediacom Voicemail?

[MediacomMegan]

Mediacom has provided 3 convenient ways for customers to access their voicemail service from home or on the go.

• From your home phone, dial *98 or your 7-digit phone number to gain access to the voicemail system. You will be prompted to enter your voicemail passcode followed by the pound (#) key, unless you have disabled this option.
   
• From any other phone, dial your 10-digit phone number (including area code) and press the star (*) key during the outgoing greeting. You will be prompted to enter your voicemail passcode followed by the pound (#) key.
   

• From the Mediacom Phone User Portal, enter your 10-digit phone number (including area code) and password. You can listen to voicemail messages through your devices speakers/headphones or email a copy of it to an email address of your choice. The Mediacom Phone User Portal can be accessed by going to https://commportal.mediacomcable.com/voice/

The first time you call your voice mail you will be prompted to set up a passcode (PIN) by following these instructions:

1. Initial voicemail setup MUST be done from a home phone.
    
2. From your home phone, dial your own number (xxx-xxx-xxxx).
    
   1. Your initial pass code will be the last 4 numbers of your Mediacom phone number
       
3. Follow the audio prompts to set up a Pass Code.
    
4. Your voicemail passcode can be any combination of numbers, cannot contain a pound (#) or a star (*) and must be between four and ten digits in length.
    
5. After setting up your Pass Code, you will be audio prompted to set up your Greeting.

Here are some important tips about your Mediacom voicemail.

1. Your mailbox holds a maximum of 30 messages.
    
2. Messages in the mailbox are retained for 30 days.
    
3. Your mailbox can store up to 120 total minutes of voice messages.
    
4. The maximum length of each message is 4 minutes.
    
5. You can classify messages as Urgent or Private.