Question
How do I troubleshoot my internet connection?
Answer
If you're having connection issues, you can troubleshoot your internet connection by following these steps:
- Check for Outages in Your Area Using the Mediacom Mobile Care app or Texting 66554
- Power Cycle Your Modem and Router (power off and wait at least 30 seconds before powering back on)
- Run a Speed Test (if you're experiencing a slow internet connection)
For a detailed walkthrough of this process, check out our 'How To' video:
