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Francesco711
Mentor lvl9

Question

How do I troubleshoot my internet connection?

Answer

If you're having connection issues, you can troubleshoot your internet connection by following these steps:

  • Check for Outages in Your Area
  • Power Cycle Your Modem and Router (power off and wait at least 30 seconds before powering back on)
  • Run a Speed Test (if you're experiencing a slow internet connection)

For a detailed walkthrough of this process, check out our 'How To' video:

Version history
Last update:
‎01-17-2024 01:57 PM
Updated by: