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Mobile Billing FAQ

MediacomSteph
Moderator
Moderator

What payment methods does Mediacom Mobile accept?

Mediacom Mobile accepts most debit cards and credit cards.

What happens if I miss a payment?

Your card on file will be charged automatically each month. If a payment fails, we’ll retry the card again before temporarily suspending services.

You will be notified if your card payment fails. You can add a new card or update the existing card on file through the link here at any time.

If you need further assistance, please contact the Mediacom Mobile Customer Care Team at 855-699-6655.

Can I pay for my additional lines using a different card?

You can use an alternate card when activating new lines however, the monthly billing statement and data top-ups will use the default card on file.

Am I billed for incoming calls and text messages?

Incoming calls and text messages are included in your monthly service. There is no additional charge.

Mediacom MobileMediacom Mobile

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